Cookies policy

Rules on the use of cookies

This Cookie Policy is an integral part of the Legal Notice and the privacy policy of . The access and navigation on the site, or the use of the services thereof, implies the acceptance of the General Conditions established in our Legal Notice (and therefore of the Privacy Policy and Cookies Policy). Please read them carefully. We thank you for choosing to visit us. We want your experience on the site to be as good as possible, and for this reason we have written this Cookie Policy in the most transparent way possible.

What is a Cookie?

Cookies are files that contain small amounts of information that are downloaded to the user's device that is used when you visit a website. Its main purpose is to recognize the user every time he accesses , which allows us to improve the quality and usability of our website.

Cookies are essential for Internet operation; They can not damage the user's equipment / device and, if activated in the configuration of your browser, help us to identify and resolve possible malfunctions of

Types of Cookies

There are different types of cookies. They all work the same way, but they have small differences:

  • Las cookies de sesión duran solamente por la duración de tu visita y se borran cuando cierras el navegador. Session Cookies: Session cookies last only for the duration of your visit and are deleted when you close the browser. Its main purpose is to identify the type of device, support the website security or its basic functionality. They do not contain personal information that allows us to identify a person.

  • Se almacenan en el disco duro del dispositivo y nuestra web las lee cada vez que realizas una nueva visita a ; Persistent or Permanent Cookies: They are stored on the hard disk of the device and our website reads them every time you make a new visit to ; Has a certain expiration or expiration date, which the cookie fails to function. They allow us to identify your actions and preferences; Analyze the visits and help us understand how users arrive at our site and improve our services.

  • Permiten a recordar decisiones adoptadas por el usuario, como su login o identificador. Functional Cookies: Allow to remember decisions made by the user, such as their login or identifier. The information that these cookies collect is anonymised (that is, does not contain your name, address, or other data).

  • Las cookies de terceros son las cookies que instala un sitio web que no es el que estás visitando; Third Party Cookies: Third party cookies are cookies that installs a website that is not the one you are visiting; For example, those used by social networks (such as Facebook) or external content complements (such as Google Maps). In addition, some advertising companies use this type of files to keep track of your visits at each site where they are advertised.

  • Son cookies que tienen por finalidad el mantenimiento periódico y garantizar el mejor funcionamiento y servicio al usuario; Analytical Cookies: These cookies are intended for periodic maintenance and guarantee the best operation and service to the user; Collecting data of your activity.

Use of Cookies by

By accessing , you expressly agree that we may use this type of cookies on your devices. If you turn off cookies, your navigation through may not be optimal and some of the utilities available at may not work correctly.

A) Own cookies

In order to recognize you and provide you with a better service, our site uses cookies (small text files that your browser stores). The advantages of accepting our cookies translate into a saving of time. They can also be used to recognize you between successive visits and thus adapt the content that is shown, to obtain information about the date and time of your last visit, to measure some traffic parameters within the site itself, and to estimate the number of visits So that we can focus and adjust services and promotions more effectively.

No cookie allows you to contact your phone number, your email address or any other means of contact. No cookie can extract information from your hard drive or steal personal information.

Name Purpose Duration
osCsid Used to keep the session open with the server. Session
cookie_advice Used to display the cookie policy notice. Session

B) Third Party Cookies. Google Analytics Cookies

The site uses the Google Analytics service, which is provided by Google, Inc., whose principal office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google").

Google Analytics uses cookies to help us analyze users' use of the site. The information generated by the cookie about your use of the site (including your IP address) will be directly transmitted and archived by Google on its servers in the United States. Google will use this information on our behalf to track your use of the site, compiling reports of site activity and providing other services related to site activity and use of the Internet. Google may transfer such information to third parties when required by law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data available to Google.

If you wish you can refuse the treatment of data or information by refusing the use of cookies by selecting the appropriate settings of your browser. However, if you do, you may not be able to use the full functionality of this site. By using this site, you consent to the processing of your information by Google in the manner and for the purposes indicated above

Name Purpose Duration
They generate an anonymous user ID, which is used to count how many times a user visits the site. It also records when was the first and last time you visited the web. It also calculates when it is finished a session and the traffic source. _ga: 2 years
_gid: 1 day
_gat_gtag_UA_30378438_5: 1 minute
_fbp Facebook cookie that stores and tracks the visits made by the user. 3 months
__atuvc Stores the updated page views. 1 year
__atuvs Stores the number of times the page has been shared. 1 year
ssupp.vid Cookie que almacena el id del cliente que entra en el chat 6 meses
ssupp.visits Cookie que almacena el numero de visitas que recibe el chat Sesión

Cookie settings panel

From this panel you can configure the cookies that the website can install in your browser, except for technical or functional cookies that are necessary for browsing and using the different options or services offered.

Panel access

User Settings to Avoid Cookies

From and in compliance with current legal regulations, we put at your disposal information that allows you to configure your browser / Internet browsers to maintain your privacy and security in relation to cookies. For this reason, we provide you with the information and links to the official support sites of the main browsers so that you can decide whether or not you want to accept the use of cookies.

So you can block cookies through the browser configuration tools or you can configure your browser to let you know when a server wants to save a cookie:

  1. If you use Microsoft Internet Explorer ,
    In the menu option Tools> Internet Options> Privacy> Settings.
    To know more visit:
    Http:// .

  2. If you use Firefox ,
    In the menu option Tools> Options> Privacy> Cookies.
    To know more visit:

  3. If you use Chrome ,
    In the Options> Advanced> Privacy section.
    To know more visit:

  4. If you use Safari ,
    In the Edit> Preferences> Privacy option.
    To know more visit:

  5. If you use Opera ,
    In the option of Security and Privacy, you can configure the browser.
    To know more visit:
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